Open Up the Open ERP #3

At the top right side of the screen, the first option is SUPPORT. On clicking on it, opens a small window which welcomes to LiveChat. I experienced it once, first you have to fill in all the details required and click on “Start chat”.

Soon a support operator would be helping you by means of online chat.

When you quit the chat, It would ask you the simple 3-4 questions feedback about your chat support experience. For me, it was a good experience for me.

•  Beside the SUPPORT option, there is a link for FEEDBACK, on clicking on it would open a small window showing the list of most popular topics as per the user votes. On opening any topic would open a separate web page on a new tab. Here is the topic and comments by the users on it. 
• Besides the FEEDBACK option, there is small home icon to which most of us are familiar. It directs us the Home Page of Open ERP, the same tiled dash board.
• After the HOME Page link, there comes the REQUEST icon which directs us to the Messages sent/received in the same manner as are the emails. Only difference is that these messages are internal, that is to/from the users of OpenERP within the same organization. The messages in the list can be sorted out by putting on/off the filters like CURRENT and WAITING and you can search the messages and group them as per you convenience. The number encircled with a small black circle on the message icon show the number of messages.

• Beside the REQUEST option, is the EDIT PREFERANCE option which allow us to set our PREFERENCES like Language, Timezone, Email & Signature under the “Preference” Tab. Under the same tab you can check/uncheck the Menu Tips option to make Menu action tips always displayed or not.
• At any point of time, to know about any menu item available you can just hover the mouse cursor over the “?” available after that menu item.
• Apart from the “Preference” tab is one more tab “Current Activity” where you set you company, change it, if assigned for more than one companies. The names would be available in the drag drop list. You can also select the Interface type as Simplified or Extended. Also there are options to select Sales Team, Departments and Project. Most important thing is that you can change your password from here clicking on Change Password button. And don’t forget to click on Save button before closing this window.
   

• The ABOUT option shows us the information about OpenERP like for me it shows OpenERP Web as I am working online on OpenERP, The version which is 6.0.3 currently and something About OpenERP.
• Clicking on the HELP button opens online OpenERP Book on the new tab.
• The last option on the top bar is the LOGOUT button, should be clicked before closing the OpenERP. 

 .............Signing Off - A CIPHER from IPER